Terms and Conditions
Cafeo 42 Malaysia
Terms and conditions of sale
- By purchasing you are agreeing to our terms & conditions.
- All tickets are sold online and issued electronically only.
- All ticket purchases are strictly non-refundable and non-deferrable.
- The ticket price shall be the price set when the order for the ticket is accepted.
- The organiser will not be held responsible for any lost, stolen, damaged or destroyed ticket (where applicable).
What will I receive after payment?
- E-tickets will be sent to the BUYER’S EMAIL. It is the buyer’s responsibility to forward/pass the e-ticket to all attendees under the buyer’s purchase account.
- For every successful purchase, an email will be received from Cafeo42 Malaysia and SenangPay. The emails contain payment confirmation, an e-ticket and an embedded QR code.
- A valid QR code ticket must be produced to enter the event venue. Removing any part of the ticket or, altering and defacing the QR code may invalidate the ticket.
- One (1) ticket admits one (1) person only.
Payment methods
- Cafeo42 Malaysia accepts payment via Local Bank Transfers (FPX), VISA and MASTERCARD credit cards (local and international). AMEX is currently NOT accepted. Admin charges may apply for all online-based transactions in our ticketing system.
- International Customers – please ensure that 3D Secure has been enabled by the issuer of your respective VISA and/ or MASTERCARD. With 3D Secure enabled, your ticket purchase via VISA and/ or MASTERCARD may be successful.
- 3D Secure is an authentication scheme that requires the cardholder to enter an additional password when they make an online purchase. This applies to Visa and Mastercard in any region. Click the links below for further information.
VISA cardholders
MASTERCARD cardholders
Disclaimer
- The Cafeo 42 Malaysia event will be captured in photographs, audio and/or visual footage. The organisers reserve the right to use this material for any purpose in perpetuity, without the need to ask for any approval.
- The organisers reserve the right to change or amend any of the terms and conditions at any time at its sole discretion without prior notice
- The organisers shall not be liable for any injury, loss of property or any other damage or loss suffered as a result of your participation in the event. Attendees assume all risks when participating in this event as well as agree to use care, and good judgement and abide by the rules and directions given during the event.
Assistance
- If you have any issues with ticket purchasing/payments, please contact Virbiz Event technical support at [email protected] hours (10am-6pm weekdays). A Virbiz Event customer service personnel will get back to you soonest possible. Virbiz Event is the authorised and appointed contractor for the ticketing system.
- If you have questions about the Cafeo42 Malaysia event, please email [email protected] or call +60 12-466 2494 during office hours, Monday to Friday (10 am-6 pm).